Down to the last detail.
Open Internet Transparency Policy
FCC Annual Notice XtremeTV
Service Catalogs
For those residing in the following communities: Albion, Conrad/Beaman, Eldora, Ferguson, Green Mountain, Haverhill, Laurel, Liscomb, New Providence, Steamboat Rock and Union/Whitten
For those residing in the following communities: Gladbrook, Legrand, and Marshalltown
Digital Millennium Copyright Act (DMCA) Compliance
It is a policy of Heart of Iowa Communications Cooperative to comply with the Digital Millennium Copyright Act (“DMCA”). Heart of Iowa Internet subscribers is prohibited from engaging in copyright infringement and/or infringing upon the intellectual property rights of others. Please click on the document below to read how to file an infringement report.
For those residing in the following communities: Gladbrook, Legrand, and Marshalltown
CALEA Requests:
For all subpoena requests, please email CALEA@Aureon.com.
Closed Captioning Contacts
The FCC requires video providers such as Heart of Iowa Communications to publish contact information for customers to use in the event of Closed Captioning issues
For Immediate Assistance
Closed Captioning Immediate Assistance Issues, contact Nathan Butler, Plant Manager
by phone 641-486-2211 or fax 641-486-2205.
For Compliance Issues
Closed Captioning Compliance issues, Contact Jay Duncan, General Manager
by phone 641-486-2211 or fax 641-486-2205.
